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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna Miller

June 20, 2025

5  out of  5
rating by Anna Miller
"Highly recommend. People like Garrett Sadler make insurance easier to understand and navigate."
We responded:
"Anna, Thank you for the high recommendation! We’re glad Garrett Sadler made insurance easier to understand and navigate for you. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to serving you! - Toby"
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Molly M

June 20, 2025

5  out of  5
rating by Molly M
"Garrett was great to work with. He is very knowledgeable, kind and helpful. I would recommend him to anyone looking for insurance needs! Call Garrett today!"
We responded:
"Molly, Thank you for the wonderful review! Your recommendation means a lot to us - Toby"
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Kendall&Molly Sadbery

June 19, 2025

5  out of  5
rating by Kendall&Molly Sadbery
"If you are looking for quotes and unsure of where to start, definitely give them a call first. The person I spoke to, Garett was extremely kind and knowledgeable about how to navigate the insurance world, which can be overwhelming, but he was extremely helpful. In 2025, good customer service can be hard to find, keep up the good work!"
We responded:
"Kendall & Molly, Thank you so much for your kind words! We’re delighted to hear the team made navigating insurance easier and provided exceptional service. We agree—great customer service is priceless. We appreciate your trust and look forward to helping you whenever you need us! - Toby"
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Mike B

June 19, 2025

5  out of  5
rating by Mike B
"Hattie, was very thorough with answering all my questions. she was patient with me, and helped me understand my policy. she is from my interaction with her a huge asset to your Company. keep her around please."
We responded:
"Mike, Thank you so much for your kind words! We’re thrilled to hear Hattie was patient, thorough, and helpful in explaining your policy. She truly is a valuable asset to our team, and we’ll be sure to keep her around! We appreciate your trust and look forward to serving you. - Toby"
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Tiffani Cole

June 19, 2025

5  out of  5
rating by Tiffani Cole
"I enjoy working with State farm, especially Laura Bixby. I reached out to her with an issue I had and she promptly got back to me and was able to resolve the issue for me right away. Thank you so much Laura I appreciate everything you've done!"
We responded:
"Tiffani, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Toby"
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Ysl Lee

June 18, 2025

5  out of  5
rating by Ysl Lee
"I had a wonderful experience with Dallas. She was super efficient and quick at helping me out with signing up for insurance."
We responded:
"Ysl, Thank you for sharing your experience! We’re so glad Dallas was efficient and quick in helping you sign up for insurance. We appreciate your trust and look forward to assisting you anytime! - Toby"
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c c

June 13, 2025

1  out of  5
rating by c c
"Horrible service, would never recommend. They just take your money and increase every time you pay like it's nothing. Mine has more than doubled in the past couple years and for what? Even with the addition of Good Driver discounts they still add on more pay so it's not even a discount because I'm paying more than before. Such a scam. Avoid, avoid, avoid."
We responded:
"We're sorry to hear you're frustrated and truly appreciate you sharing your experience. We understand how upsetting rising insurance premiums can be, especially when you're doing your part to stay a safe driver. Rate changes are often influenced by factors beyond our control, such as industry-wide rate adjustments or changes in underwriting criteria. That said, we never want a client to feel unheard or unsupported. We'd welcome the chance to review your policy and explore any available options to help lower your rate. Please feel free to contact our office directly so we can review the details of your account and provide clarity. - Toby"
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Kaitlin Seitz

June 9, 2025

5  out of  5
rating by Kaitlin Seitz
"I needed to add a new car to my plan, and Hattie made the process very easy. She was very helpful and was easy to work with. Thank you very much!"
We responded:
"Kaitlin, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Toby"
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Christian Leach

May 30, 2025

5  out of  5
rating by Christian Leach
"Dallas was very communicative and was great at following up. She walked me thru my policy options and made recommendations that were we’ll thought out. I would highly recommend reaching out to her regarding you insurance needs."
We responded:
"Christian, I’m happy to hear Dallas took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. -Toby"
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Mhay

May 30, 2025

5  out of  5
rating by Mhay
"Hattie is very accomodating and patient. She is pleasant to talk to and able to adjust her time to meet client needs."
We responded:
"Thank you so much for your kind words! We're so glad to hear that Hattie was able to provide such a positive experience. She truly cares about being flexible and supportive for every customer, and your feedback means a lot to our team! - Toby"
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Curtis Constantino

May 8, 2025

5  out of  5
rating by Curtis Constantino
"Hattie was amazing. She provided a quote (at a great price and with fantastic coverage) within minutes of our conversation, and I had insurance the very next day. The only thing that slowed the process was my own schedule. If you need any kind of insurance, give Hattie and her team a call—you won’t be disappointed."
We responded:
"Thank you so much for sharing your experience with our office, Curtis. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Toby"
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Ryan Fatone

May 6, 2025

5  out of  5
rating by Ryan Fatone
"Hattie was great, super helpful and friendly. Best insurance buying process I've ever had!!!"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Ryan! Call us anytime. - Toby"
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frenzy

May 5, 2025

5  out of  5
rating by frenzy
"Friendly, quick service with Hattie and I now have renters insurance included and my premium is $100 less than at Progressive!"
We responded:
"Hello, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Toby"
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Brett Schroeder

May 2, 2025

5  out of  5
rating by Brett Schroeder
"We recently transitioned to Dallas Schreiber at the Toby Stevens State Farm office, and the experience has been exceptional. She made the switch from our previous agent seamless, ensured our new car was fully insured without any gaps, and took the time to review and adjust our renters coverage to make sure everything fit our needs. Dallas went above and beyond at every step—always quick to respond and incredibly helpful. Without a doubt, the best insurance agent we've ever worked with!"
We responded:
"Brett, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Toby"
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Lyndie Easterday

May 1, 2025

5  out of  5
rating by Lyndie Easterday
"Dallas is great to work with, I highly recommend her for your insurance needs!!"
We responded:
"Lyndie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Toby"
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Daine

May 1, 2025

5  out of  5
rating by Daine
"Dallas Schreiber was very professional and informative with all my questions while shopping for insurance. Highly recommend 👌"
We responded:
"Daine, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Toby"
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Sydney Goeckner

May 1, 2025

5  out of  5
rating by Sydney Goeckner
"I highly recommend Dallas for all your insurance needs!!"
We responded:
"Sydney, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Toby"
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Bridget Black

May 1, 2025

5  out of  5
rating by Bridget Black
"Dallas is very knowledgeable, I highly recommend!"
We responded:
"Bridget, we have very much enjoyed working with you! Thank you for sharing! - Toby"
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Aimee Tinker

May 1, 2025

5  out of  5
rating by Aimee Tinker
"I've been with State Farm for 35+ yrs, on my second agent since the first one retired and still appreciate the service I receive from everyone at State Farm. We've had usual numbers of car claims over that time period and unusual numbers of water damages (3 but only claimed 2) to our house and all claims went smoothly! Recently we've had changes with our kids' car insurance and Garrett gave me some information that neither my husband or I knew about. We really appreciated that information. Thank you Garrett!"
We responded:
"Aimee, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Toby"
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Amanda Adkins

April 29, 2025

5  out of  5
rating by Amanda Adkins
"This girl is the absolute BEST!!! She got me a policy that was half my other one. She worked with me and made it such a great experience!! Thank you!!"
We responded:
"Amanda, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Toby"
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grandsonnum1

April 26, 2025

5  out of  5
rating by grandsonnum1
"They already had my information and finalizing was fast and efficient. There was a followup call within few minutes. Was impressed with how quick they were."
We responded:
"Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Toby"
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Jasmine Garcia

April 25, 2025

5  out of  5
rating by Jasmine Garcia
"Amazing people with amazing service so glad to have a good experience when trying to figure out certain steps to adulthood"
We responded:
"This made my day, Jasmine! Thank you for sharing. We're always here to help and offer any assistance you may need. - Toby"
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Leo Taylor

April 16, 2025

5  out of  5
rating by Leo Taylor
"Excellent assistance for all my needs"
We responded:
"Leo, thank you for the five stars! - Toby"
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Cheryl Dees

April 11, 2025

5  out of  5
rating by Cheryl Dees
"I signed up with Hattie and id like to stay with her! Thank you!"
We responded:
"Thank you for your feedback, Cheryl! We’re delighted to hear that Hattie was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Toby"
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Ronald Kelsey

April 4, 2025

5  out of  5
rating by Ronald Kelsey
"Very helpful"
We responded:
"Ronald, thank you for the five stars! - Toby"