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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yuyan Shi

August 7, 2025

5  out of  5
rating by Yuyan Shi
"I had a great experience getting my home and auto insurance bundled through State Farm. Hattie helped me over the phone — she was professional, efficient, and made the whole process quick and easy. Everything was done in a short amount of time, and the coverage is exactly what I needed. Highly recommend!"
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Xinqi Zhong

July 30, 2025

5  out of  5
rating by Xinqi Zhong
"Hattie is very good at responding on time and provide accurate plan."
We responded:
"Xinqi, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated! - Toby"
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Roxanne Davis

July 22, 2025

5  out of  5
rating by Roxanne Davis
"Hattie was delightful to work with and exceptionally helpful. She called immediately after I saved my claim and once I told her why I hadn’t finished it (I needed landlord info) she streamlined the process and made it extremely easy to finish setting up the new policy. She also gave me a quote for including car insurance, which at this time I didn’t pursue but I will keep it in mind at my next 6 month policy renewal to see if I can save some money! Thank you Hattie! You made my experience worlds easier and were wonderful!"
We responded:
"Roxanne, I am so glad to hear about your wonderful experience with Hattie and that she was able to help you through the claims process and with a new policy! We pride ourselves on providing an outstanding experience and helping our customers through any of their insurance needs. We appreciate you taking the time to share! All the best! - Toby"
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Jackie Seifert

July 18, 2025

5  out of  5
rating by Jackie Seifert
"We recently discovered duplicate payments on our HO insurance. When we turned to our State Farm Agent, Garrett - he immediately knew exactly what to do which saved me hours of my time. The team is always quick to help and is always nice about our questions. Five stars and then some!"
We responded:
"Jackie, Thank you so much for your wonderful feedback! Garrett and the team are glad they could quickly resolve the duplicate payment issue and save you time. We truly appreciate your trust and your five-star rating! - Toby"
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Christian

July 18, 2025

5  out of  5
rating by Christian
"Garrett was phenomenal, answered all my questions and made everything very clear & understandable. He is a great asset to the team!!"
We responded:
"Christian, Thank you for your kind words! Garrett is thrilled to hear he could provide clear and helpful answers. We agree—he’s a fantastic asset to the team! We appreciate your support! - Toby"
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mary kay link

July 16, 2025

5  out of  5
rating by mary kay link
"I have been working with Laura Bixby for the past 6 months. She is fabulous, patient and caring. She has been working with me when I have requests to activate the insurance to drive the truck when I have family in town. Thank you so much!"
We responded:
"Mary Kay, Thank you so much for your kind words! Laura is delighted to hear she could provide patient and caring support. We truly appreciate your trust and are always here to assist you whenever you need us! - Toby"
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Linda Silva

July 10, 2025

5  out of  5
rating by Linda Silva
"I want to share how truly impressed and grateful I am for Garrett’s outstanding service as my insurance agent for both my auto and home policies. Garrett has been incredibly helpful, patient, and professional every step of the way. No matter how many questions I asked — even when I asked the same ones more than once — Garrett always responded with kindness and a great attitude. He made sure I understood every detail, never made me feel rushed, and genuinely cared that I felt comfortable and confident with my coverage. It’s rare to find someone who combines expertise with such a warm, supportive approach. Working with Garrett made the whole process easy and stress-free. I feel lucky to have him as my agent and highly recommend him to anyone looking for someone they can truly trust with their insurance needs. Thank you, Garrett, for going above and beyond!"
We responded:
"Thank you so much, Linda, for your kind words and thoughtful review! We’re thrilled to hear how positive your experience has been with Garrett. He takes great pride in providing clear, patient, and personalized service, and it means a lot to know his support made such a difference. We truly appreciate you choosing us for your auto and home insurance, and we’re so glad Garrett could make the process smooth and stress-free. We’re lucky to have him on our team—and even luckier to have customers like you! - Toby"
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Shiva

June 29, 2025

5  out of  5
rating by Shiva
"I really enjoyed working with Hattie! I was not looking forward to figuring out the insurance for my car, but I got lucky and we transferred to Hattie. She was so great and understanding, helped me with my options and answered my many questions. She also figured out a price that worked with my budget."
We responded:
"Shiva, Thank you so much for sharing your experience! We’re thrilled to hear that Hattie made navigating your car insurance easy and stress-free. Her understanding and dedication to finding the best options and price for you truly make a difference. We appreciate your trust and look forward to assisting you again! - Toby"
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Anna Miller

June 20, 2025

5  out of  5
rating by Anna Miller
"Highly recommend. People like Garrett Sadler make insurance easier to understand and navigate."
We responded:
"Anna, Thank you for the high recommendation! We’re glad Garrett Sadler made insurance easier to understand and navigate for you. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to serving you! - Toby"
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Molly M

June 20, 2025

5  out of  5
rating by Molly M
"Garrett was great to work with. He is very knowledgeable, kind and helpful. I would recommend him to anyone looking for insurance needs! Call Garrett today!"
We responded:
"Molly, Thank you for the wonderful review! Your recommendation means a lot to us - Toby"
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Kendall&Molly Sadbery

June 19, 2025

5  out of  5
rating by Kendall&Molly Sadbery
"If you are looking for quotes and unsure of where to start, definitely give them a call first. The person I spoke to, Garett was extremely kind and knowledgeable about how to navigate the insurance world, which can be overwhelming, but he was extremely helpful. In 2025, good customer service can be hard to find, keep up the good work!"
We responded:
"Kendall & Molly, Thank you so much for your kind words! We’re delighted to hear the team made navigating insurance easier and provided exceptional service. We agree—great customer service is priceless. We appreciate your trust and look forward to helping you whenever you need us! - Toby"
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Mike B

June 19, 2025

5  out of  5
rating by Mike B
"Hattie, was very thorough with answering all my questions. she was patient with me, and helped me understand my policy. she is from my interaction with her a huge asset to your Company. keep her around please."
We responded:
"Mike, Thank you so much for your kind words! We’re thrilled to hear Hattie was patient, thorough, and helpful in explaining your policy. She truly is a valuable asset to our team, and we’ll be sure to keep her around! We appreciate your trust and look forward to serving you. - Toby"
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Tiffani Cole

June 19, 2025

5  out of  5
rating by Tiffani Cole
"I enjoy working with State farm, especially Laura Bixby. I reached out to her with an issue I had and she promptly got back to me and was able to resolve the issue for me right away. Thank you so much Laura I appreciate everything you've done!"
We responded:
"Tiffani, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Toby"
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Ysl Lee

June 18, 2025

5  out of  5
rating by Ysl Lee
"I had a wonderful experience with Dallas. She was super efficient and quick at helping me out with signing up for insurance."
We responded:
"Ysl, Thank you for sharing your experience! We’re so glad Dallas was efficient and quick in helping you sign up for insurance. We appreciate your trust and look forward to assisting you anytime! - Toby"
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c c

June 13, 2025

1  out of  5
rating by c c
"Horrible service, would never recommend. They just take your money and increase every time you pay like it's nothing. Mine has more than doubled in the past couple years and for what? Even with the addition of Good Driver discounts they still add on more pay so it's not even a discount because I'm paying more than before. Such a scam. Avoid, avoid, avoid."
We responded:
"We're sorry to hear you're frustrated and truly appreciate you sharing your experience. We understand how upsetting rising insurance premiums can be, especially when you're doing your part to stay a safe driver. Rate changes are often influenced by factors beyond our control, such as industry-wide rate adjustments or changes in underwriting criteria. That said, we never want a client to feel unheard or unsupported. We'd welcome the chance to review your policy and explore any available options to help lower your rate. Please feel free to contact our office directly so we can review the details of your account and provide clarity. - Toby"
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Kaitlin Seitz

June 9, 2025

5  out of  5
rating by Kaitlin Seitz
"I needed to add a new car to my plan, and Hattie made the process very easy. She was very helpful and was easy to work with. Thank you very much!"
We responded:
"Kaitlin, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Toby"
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Christian Leach

May 30, 2025

5  out of  5
rating by Christian Leach
"Dallas was very communicative and was great at following up. She walked me thru my policy options and made recommendations that were we’ll thought out. I would highly recommend reaching out to her regarding you insurance needs."
We responded:
"Christian, I’m happy to hear Dallas took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. -Toby"
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Mhay

May 30, 2025

5  out of  5
rating by Mhay
"Hattie is very accomodating and patient. She is pleasant to talk to and able to adjust her time to meet client needs."
We responded:
"Thank you so much for your kind words! We're so glad to hear that Hattie was able to provide such a positive experience. She truly cares about being flexible and supportive for every customer, and your feedback means a lot to our team! - Toby"
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Curtis Constantino

May 8, 2025

5  out of  5
rating by Curtis Constantino
"Hattie was amazing. She provided a quote (at a great price and with fantastic coverage) within minutes of our conversation, and I had insurance the very next day. The only thing that slowed the process was my own schedule. If you need any kind of insurance, give Hattie and her team a call—you won’t be disappointed."
We responded:
"Thank you so much for sharing your experience with our office, Curtis. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Toby"
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Ryan Fatone

May 6, 2025

5  out of  5
rating by Ryan Fatone
"Hattie was great, super helpful and friendly. Best insurance buying process I've ever had!!!"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Ryan! Call us anytime. - Toby"
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frenzy

May 5, 2025

5  out of  5
rating by frenzy
"Friendly, quick service with Hattie and I now have renters insurance included and my premium is $100 less than at Progressive!"
We responded:
"Hello, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Toby"
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Brett Schroeder

May 2, 2025

5  out of  5
rating by Brett Schroeder
"We recently transitioned to Dallas Schreiber at the Toby Stevens State Farm office, and the experience has been exceptional. She made the switch from our previous agent seamless, ensured our new car was fully insured without any gaps, and took the time to review and adjust our renters coverage to make sure everything fit our needs. Dallas went above and beyond at every step—always quick to respond and incredibly helpful. Without a doubt, the best insurance agent we've ever worked with!"
We responded:
"Brett, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Toby"
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Lyndie Easterday

May 1, 2025

5  out of  5
rating by Lyndie Easterday
"Dallas is great to work with, I highly recommend her for your insurance needs!!"
We responded:
"Lyndie, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Toby"
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Daine

May 1, 2025

5  out of  5
rating by Daine
"Dallas Schreiber was very professional and informative with all my questions while shopping for insurance. Highly recommend 👌"
We responded:
"Daine, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Toby"
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Sydney Goeckner

May 1, 2025

5  out of  5
rating by Sydney Goeckner
"I highly recommend Dallas for all your insurance needs!!"
We responded:
"Sydney, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Toby"